Terms of Service - reliefmedicalsupply.com

Welcome to ReliefMedicalSupply (“Company,” “we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your access and use of our website https://reliefmedicalsupply.com (“Website”) and the purchase of products from us. By using this Website or placing an order, you agree to these Terms.

1️⃣ Use of Website

You must be at least 18 years old to use this Website or place an order. You agree to use this Website only for lawful purposes and in accordance with these Terms.

We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion if you violate these Terms or applicable laws.

2️⃣ Product Information & Availability

We strive to ensure accurate product descriptions, pricing, and availability. However, we do not guarantee that all product information is error-free, complete, or current. We reserve the right to correct errors, update information, or cancel orders if product details are inaccurate at any time without prior notice.

All products are subject to availability. We may limit quantities or discontinue products at our discretion.

3️⃣ Orders & Payment

By placing an order, you represent that all information provided is accurate and complete. Payment must be made in full at the time of purchase through approved payment methods on our Website.

We reserve the right to cancel or refuse any order if fraud, unauthorized use, or violation of these Terms is suspected.

4️⃣ Shipping & Delivery

We ship within the United States only. Estimated shipping times are provided as a guide but are not guaranteed. We are not responsible for delays beyond our control (e.g., carrier delays, weather events).

Title and risk of loss for products pass to you upon delivery to the shipping carrier.

5️⃣ Returns & Refunds

Our Refund & Return Policy (available on our Website) governs returns and refunds. Please review that policy carefully before making a purchase.

Certain items—including opened personal protective equipment (PPE), sterile supplies, or customized products—may not be eligible for return.

6️⃣ Medical Disclaimer

Products sold by ReliefMedicalSupply are for general consumer or professional use and are not intended to diagnose, treat, cure, or prevent any disease. Information provided on the Website is for informational purposes only and does not substitute for professional medical advice.

Always consult your healthcare provider before using any medical equipment or health-related products.

7️⃣ HIPAA Disclaimer

ReliefMedicalSupply is not a Covered Entity or Business Associate under HIPAA and does not collect or store Protected Health Information (PHI) as defined by HIPAA. Any personal information provided is governed by our Privacy Policy, not HIPAA regulations.

8️⃣ Intellectual Property

All content on this Website, including logos, trademarks, product images, descriptions, graphics, and text, is owned by or licensed to ReliefMedicalSupply and protected by intellectual property laws. You may not reproduce, distribute, modify, or use any content without our prior written permission.

9️⃣ Limitation of Liability

To the fullest extent permitted by law, ReliefMedicalSupply shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of this Website or products purchased, even if we were advised of the possibility of such damages.

Our maximum liability to you shall not exceed the total amount paid for the product(s) in question.

🔟 Indemnification

You agree to indemnify, defend, and hold harmless ReliefMedicalSupply and its affiliates from any claims, liabilities, damages, costs, or expenses arising from your violation of these Terms or misuse of the Website or products.

11️⃣ Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law provisions. Any legal action shall be filed in the state or federal courts located in [Insert County, State].

12️⃣ Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website constitutes acceptance of the revised Terms.